Introduction

Welcome to 28Degrees South Trading cc (https://www.28dst.co.za/). By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our site or purchasing any products. If you do not agree with these terms, you should not use this website.

1. General Terms

By using our website, you confirm that you are at least 18 years old, or that you have the consent of a parent or guardian if you are under 18. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.

2. Products & Services

2.1. Product Descriptions

We aim to provide accurate descriptions of the products on our website. However, we do not warrant that the descriptions, prices, or other content on the site are error-free, complete, or current. If a product is not as described, your sole remedy is to return it in an unused condition.

2.2. Product Availability

All products are subject to availability. We reserve the right to modify or discontinue products without prior notice. We are not liable for any inconvenience caused by the unavailability of any product.

3. Pricing & Payments

3.1. Pricing

We strive to ensure that pricing information is accurate, but errors may occur. If we discover a pricing error after you have placed an order, we will inform you as soon as possible and offer you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will treat the order as canceled.

3.2. Payments

Payments for products must be made via the methods listed on our website. We use third-party payment processors to securely handle transactions. By submitting your payment information, you authorize us to charge the applicable fees.

4. Orders & Shipping

4.1. Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or reject any order at our discretion. Once your order is accepted, we will send you a confirmation email. If an item is out of stock, we may cancel your order and notify you.

4.2. Shipping & Delivery

We ship to various locations as listed on our website. Estimated delivery times are provided as a guideline and are not guaranteed. We are not liable for delays in shipping or delivery due to circumstances beyond our control.

4.3. Risk of Loss

All items purchased from 28Degrees South Trading cc are made under a shipment contract. The risk of loss and title for such items pass to you upon delivery to the carrier.

5. Returns & Refunds

5.1. Return Policy

We accept returns on most products within 7 days of purchase, provided the product is in its original condition and packaging. To initiate a return, please contact us at info@28dst.co.za for a return authorization.

5.2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method within a certain number of days.

5.3. Non-Returnable Items

Certain products, such as personalized or custom-made items, are non-returnable unless defective or damaged. This will be clearly indicated in the product description.

6. Warranties & Liability

6.1. Product Warranties

Most of our products come with a manufacturer’s warranty, and details are provided with the product or upon request. We do not provide additional warranties beyond what the manufacturer offers.

6.2. Limitation of Liability

To the maximum extent permitted by law, 28Degrees South Trading cc will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products from us. Our liability for any claim arising from the purchase of products will not exceed the amount paid for the product.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of 28Degrees South Trading cc or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the website without our written permission.

8. User Accounts

You may be required to create an account to purchase products from us. You are responsible for providing accurate and current information and for maintaining the security of your account credentials. 28Degrees South Trading cc reserves the right to terminate your account if you provide false information or violate these terms.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

10. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content or practices of these third-party sites. Your use of such sites is at your own risk, and we encourage you to review their terms and privacy policies.

11. Termination

We reserve the right to terminate or suspend your access to the website without prior notice for any reason, including but not limited to a violation of these Terms & Conditions. Upon termination, your right to use the website will immediately cease.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the courts in South Africa.

13. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time without prior notice. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

14. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

28DST
Email: info@28dst.co.za
Website: https://www.28dst.co.za/