Privacy Policy
Introduction
At 28Degrees South Trading cc (https://www.28dst.co.za/), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, interact with our services, or make a purchase. By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
1.1. Personal Information You Provide
- Contact Details: Name, email address, phone number, and mailing address.
- Account Information: Username and password when you create an account on our website.
- Payment Information: Billing details, credit card information, or other payment-related details when making a purchase.
- Order History: Records of products you've purchased from us.
1.2. Automatically Collected Information
When you visit our site, we automatically collect certain information using cookies, log files, and similar tracking technologies. This may include:
- IP Address: Identifies the computer or device accessing our website.
- Browser Information: Type of browser and operating system you are using.
- Device Information: Mobile device ID or similar identifiers.
- Website Activity: Pages visited, products viewed, and time spent on the website.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. To Provide and Improve Our Services
- To process your orders and deliver products.
- To respond to your inquiries and provide customer support.
- To manage your account and provide personalized service.
- To improve the performance of our website and enhance your shopping experience.
2.2. Marketing and Communication
- To send you promotional emails, newsletters, and special offers if you’ve subscribed.
- To notify you of any changes to our policies, terms, or products.
2.3. Legal Obligations
We may also use or disclose your personal information to comply with any legal or regulatory obligations.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to personalize your experience on our site, analyze user traffic, and ensure that you can complete transactions securely. By continuing to use our website, you agree to our use of cookies as described in this Privacy Policy.
You can control your cookie preferences through your browser settings. However, disabling cookies may affect certain features and functionality of our website.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
4.1. Service Providers
We may share your personal data with third-party service providers who assist us in operating the website, processing payments, or delivering products. These providers are obligated to maintain the confidentiality and security of your personal information.
4.2. Legal Requirements
We may disclose your personal information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights and the rights of others.
4.3. Business Transfers
In the event that 28DST is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Data Security
We take reasonable precautions to protect the personal information you provide. While no method of transmission over the internet or electronic storage is 100% secure, we implement appropriate technical and organizational measures to safeguard your data.
6. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your personal data is no longer needed, we securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal information:
7.1. Access
You may request access to the personal data we hold about you and request a copy of it.
7.2. Correction
You may request that we correct any inaccurate or incomplete information.
7.3. Deletion
You may request that we delete your personal information, subject to certain legal exceptions.
7.4. Opt-Out of Marketing
You may opt out of receiving promotional communications by following the unsubscribe link in our emails or by contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal information.
9. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
28DST
Email: info@28dst.co.za
Website: https://www.28dst.co.za/